Copyright Notice
Treets (Wholly owned by Archify Sdn Bhd) is a proprietary platform consisting of an app and a website owned fully by My Shop Promo. We take the protection of our intellectual property very seriously, and as such, we hereby assert our exclusive copyright ownership of Treets. Any unauthorized reproduction, distribution, modification, or other use of any part of the Treets brand, interface, functions, logics or codes is strictly prohibited and will result in legal action. We reserve the right to take legal action against anyone who infringes on our copyright by copying any parts of the Treets app or website without our express written permission. We urge all users to respect our intellectual property and to use Treets only in accordance with our Terms and Conditions. Any unauthorized use of Treets is strictly prohibited and may result in legal action.
Copyright Disclaimer for Content Shared by Influencers on Treets Platform
Policy Statement:
Treets acknowledges that influencers on the platform may share content, including videos or photos, that may include copyrighted material. However, Treets explicitly states that it is not accountable for any infringement of copyright laws resulting from the content shared by influencers. It is the responsibility of the influencers to ensure that they have obtained the necessary permissions and licenses for any copyrighted material used in their promotions. This policy aims to clarify the division of responsibility between Treets and influencers regarding copyright compliance.
Policy Guidelines:
1. Influencer Responsibility
a. Influencers using the Treets platform must understand and comply with copyright laws and regulations in their respective jurisdictions.
b. Influencers are responsible for obtaining all necessary permissions, licenses, or releases for copyrighted materials used in their content.
c. It is the duty of influencers to ensure that their content does not infringe upon the intellectual property rights of others.
2. Content Review:
a. While Treets may provide reporting mechanisms for copyright infringement claims, it does not assume responsibility for the review and validation of the originality or legality of the shared content.
3. Copyright Infringement Claims:
a. Treets will respond promptly to any valid copyright infringement claims submitted by copyright owners or their authorised representatives.
b. Upon receipt of a valid claim, Treets will take appropriate actions, which may include removing or disabling access to the infringing content, in accordance with applicable laws and regulations
4. Dispute Resolution:
a. Treets encourages copyright owners and influencers to resolve any copyright-related disputes directly among themselves.
b. Treets may provide guidance or assistance to parties involved in a dispute to facilitate resolution but does not bear ultimate responsibility for resolving such disputes.
5. User Reporting:
a. Treets encourages users to report any potential copyright infringement by influencers on the platform.
b. Users can utilise the designated reporting channels provided by Treets to notify the platform of suspected copyright violations.
6. Educational Resources:
a. Treets may provide educational resources, guidelines, or best practices to influencers regarding copyright compliance to promote a greater understanding of copyright laws.
7. Compliance with Laws:
a. Treets will cooperate with appropriate legal authorities and comply with applicable laws and regulations regarding copyright infringement claims.
By implementing this policy, Treets emphasises that it does not assume accountability for copyright infringement resulting from content shared by influencers. This policy reinforces the importance of influencers taking responsibility for ensuring copyright compliance and obtaining necessary permissions for the use of copyrighted materials in their promotions.
Quality Control and Assurance
Our platform only accepts top quality products, food or services. We have the right to reject any influencers’ registration or sub-standard products, food and services. Influencers are able to contact us to seek advice if submitted promo videos and photos are rejected by the admin.
1. Products Standard: Products standard refers to the level of quality that a product must meet in order to be accepted on a platform or in the market. This includes factors such as durability, safety, reliability, and functionality. Products that meet the standard are considered to be of high quality and are likely to be well-received by customers. Products that do not meet the standard will be rejected by the platform or will not be successful in the market.
2. Food Standard: Food standard refers to the set of guidelines and regulations that must be followed in order to ensure that food products are safe and of high quality. This includes factors such as proper handling, storage, and preparation of food products. Food that meets the standard is considered to be safe for consumption and of high quality. Food that does not meet the standard may pose a health risk to consumers and will be rejected by the platform or regulatory authorities.
3. Services Standard: Services standard refers to the level of quality that must be met in order for a service to be considered acceptable or satisfactory. This includes factors such as reliability, professionalism, and customer service. Services that meet the standard are likely to be well received by customers and may result in repeat business. Services that do not meet the standard will be rejected by the platform or will result in negative reviews and a loss of business.
Selection Criteria for Businesses on the Treets
Platform Policy Statement:
To ensure the highest quality of local products, food, and services being offered, the Treets platform adopts a rigorous selection process for businesses seeking to join. This policy outlines the criteria and guidelines for selecting businesses that align with our quality standards.
Policy Guidelines:
1. Local Business Focus:
a. Priority is given to businesses that operate within the local community.
b. Businesses should demonstrate a commitment to supporting and promoting local products, food, or services.
2. Quality Standards:
a. Businesses must meet predefined quality standards to ensure customer satisfaction.
b. Standards may include factors such as product/service quality, hygiene, customer service, and overall customer experience. c. Compliance with relevant industry regulations and certifications may be required.
3. Reputation and Track Record:
a. Businesses should have a positive reputation within the local community.
b. A track record of providing consistent, reliable, and high-quality products or services will be considered favourably.
4. Selection Process:
a. Businesses interested in joining the Treets platform must submit an application providing relevant information about their business.
b. The Treets platform will conduct a thorough review of the application and may request additional documentation or references as necessary.
c. A committee, comprising representatives from the Treets platform, will evaluate each application based on the established criteria.
d. The selection committee reserves the right to accept or reject applications at its discretion.
5. Ongoing Performance Evaluation:
a. Businesses accepted onto the Treets platform will be subject to periodic performance evaluations to ensure continued adherence to quality standards.
b. Customers' feedback, ratings, and reviews will be taken into account during these evaluations.
c. Businesses that consistently fail to meet the platform's quality standards may face corrective measures, including temporary suspension or removal from the platform.
6. Transparency and Communication:
a. The selection criteria and evaluation process will be clearly communicated to businesses during the application process.
b. Businesses will be provided with feedback and guidance if their application is rejected or if performance issues arise during evaluations.
7. Continuous Improvement:
a. The Treets platform will regularly review and update the selection criteria and evaluation process to adapt to changing market conditions and customer expectations.
b. Feedback from customers and businesses will be considered in these updates to enhance the quality of local products, food, and services offered. Adherence to this policy ensures that only selected businesses, meeting the highest quality standards, are able to join the Treets platform. By maintaining a curated selection of businesses, the platform aims to provide customers with exceptional local experiences while supporting the growth and success of local businesses.
Ban on Illegal Product Sales:
Treets platform is committed to providing a safe and secure marketplace for buyers and sellers of ethical and legal products. We prohibit the sale of any product that is illegal or harmful, and we take strong measures to prevent and remove such products from our platform. In order to maintain the integrity of our platform and protect our users, we have established the following policy to ban sellers who sell illegal products:
1. Definition of Illegal Products: We define illegal products as any product that is against the law or violates any regulations, including but not limited to drugs, weapons, counterfeit goods, stolen items, or any product that is subject to a legal ban in any country or jurisdiction.
2. Influencer responsibility: By joining our platform, influencers agree to comply with our policies and the law, and to verify the legality of the products they sell. It is the influencers' responsibility to ensure that the products they sell comply with all applicable laws and regulations.
3. Prohibited Listings: Promoters may not list, promote or sell illegal products on our platform. We will monitor the platform regularly, and if we find any listings that contain illegal products, we reserve the right to remove them immediately and suspend the influencer’s account.
4. Reporting Illegal Products: Customers or other influencers who discover or suspect any illegal products being sold on our platform should report these to our customer support team. Users who report prohibited listings will be anonymous and can be done through our website or mobile application.
5. Investigation and Suspensions: Any influencer caught selling illegal products through our platform will be subjected to investigation and may face immediate suspension of their account for violating our terms and conditions. If we confirm that the influencer has violated our policy, their account will be permanently banned from our platform.
Treets platform aims to provide a transparent and reliable marketplace, and we expect all influencers to comply with our policies regarding illegal product sales. We reserve the right to modify or update this policy as necessary and to take other actions necessary to ensure the integrity of our platform.
Treets admin fees
Customers can either Buy Now or Free Booking to purchase from the app. For Buy Now option, the Customer pays through the payment gateway and meets the influencer to redeem the purchase. Where else for Free Booking option, the Customer books through the platform and pays cash to influencer when meets to redeem the purchase.
The following are the terms and conditions related to Treets admin fees:
1. Treets admin charges the influencer a fee of 10% out of the total bill amount for each purchase. Treets admin banks in to influencer’s bank account on the 5th, 15th and 30th day of every month.
2. For Buy Now option, 10% admin fees will be deducted from customer payment and the remaining money will be bank in to influencer. The remaining money will be reflected at the influencer’s wallet. A fee of Rm3 will be charge to the influencer for each withdrawer from the wallet if the withdraw amount is less than Rm100.
3. For Free booking option, influencer is required to top up wallet with a minimum amount of RM30 to cover admin fees for future bookings. The minimum booking top-up amount is non-refundable. The minimum Rm30 amount can also be customer’s payment from Buy Now option.
4. After influencer tops up wallet, 10% from the top-up amount will be automatically deducted as admin fees when customer makes purchase from the influencer. If a influencer's wallet balance is insufficient to pay for the 10% admin fees, the influencer will not be able to accept new bookings until the wallet balance is sufficient.
5. Treets reserves the right to change the admin fees structure at any time without prior notice to influencers.
6. By using Treets platform, the influencer agrees to these terms and conditions related to admin fees. If the influencer does not agree with these terms, they should not use the Treets platform.